According to the study experts, the use of health apps has not yet moved into mainstream medicine and public health programmes aimed at disease prevention – “despite the huge and obvious potential of health apps to support patient self-care and reduce the drain on healthcare systems”.
The lack of user involvement seems to be one of the major reasons why health apps have failed to deliver thus far. Why is this, or in other words: What do patients and carers need in health apps – but are not getting? And how can developers respond and deliver better apps accordingly?
These are the two key questions tackled in an analysis of 1,130 responses collected via a global survey and multi-stakeholder workshop.
The results have been presented in a white paper, ‘What do patients and carers need in health apps – but are not getting?’, published by the UK-based research, publishing and consultancy group PatientView, in conjunction with Health 2.0, TICBioMed and the EU-funded GET project.
The needs and challenges raised in the paper, were then discussed in a multi-stakeholder meeting held to help define concepts for new apps that address patient and carer unmet real needs.