Address : Boulevard de la Woluwe, , 56 - 1200 Brussels
E-mail : Alfred.attipoe@xelink.net
Website : www.xelink.net
Contact person : Attipoe Alfred
Vat : BE0810.045.515

COMUNICARE (by Xelink) is a software solution that enables bidirectional communication between patients and caregivers in the context of chronic cares. The solution is based on a mobile application and a communication and predictive platform that provide true means for patient literacy and empowerment. One the one side, patients are provided with personalized information about their disease, their care plan, recommendations for better quality of life, and tools to enforce therapeutic compliance. On the other side, patients can report regularly their outcomes and vital parameters while the application generates alerts and analytics useful for proactive care.

COMUNICARE is developed in partnership with the the University Hospital of Liège and is backed by other hospitals (CHIREC and CHU Saint-Pierre), the Foundation against Cancer and the European Organization for Research and Treatment of Cancer. It addresses two needs in the context of chronic cares:

  • the patient changes: he wants to understand his disease and the proposed care plan; he wants to be an actor and participate in the treatment decisions (empowerment) without being overwhelmed in unfiltered information available on the Internet; he wants a better quality of life including his relatives.
  • the hospital must adapt to technological change, requirements for more quality and standardization of clinical pathways and continuous care, adoption of value-based healthcare.

Research has demonstrated that well-informed patients play an active role in their therapy. Research has also demonstrated the interest of the “routine measurement” of patient reported outcomes. COMUNICARE is an innovative as it combines both approaches to implement an online system for patient information and outcome reporting and assessment. It brings a distinctive and compelling value proposition to the healthcare value chain: care givers, health insurance, authority and industry. Care givers are given means to monitor and measure patient reported outcomes, and potentially take proactive actions. Health insurers benefit from better patient compliance and the reduction of superfluous medications and cares. Health authority and industry can benefit from many qualitative reports (quality indicators or benchmarking for improved drug/care efficiency and safety) based on aggregate data analysis