We believe that one of the keys to healthier patients is to empower them. According to many scientific research works, four levels have been identified to show the skills and confidence that equip patients to become actively engaged in self-care. From the level 1 with a patient disengaged and overwhelmed, the challenge is to bring this patient to the level 4. To have a patient who becomes aware, active and who maintains his good behavior and who is pushing even further.
We first developed the program for heart failure and post-ACS patients and we are now also offering it to patients with hypertension and/or overweight and in primary prevention.
The Syndo solution has three pillars: The first one is dedicated to telemonitoring of the weight, blood pressure, heart rhythm and daily steps. With these updated data, the patient and his medical team have a real-time view of the situation. Alerts are triggered when a measure is out of the ordinary. Therefore, no need to worry, Syndo is there for the patient when he needs it.
The second pillar deals with coaching via the Syndo application. Patients receive a message reminding him which medications he needs to take at the right moment. Then, every day, he receives brief and helpful tips, validated by international experts, to help him change his habits as his cardiologist has recommended. The topics are nutrition, physical activity, stress reduction, how to recognize his symptoms, etc.
The third pillar consists of an accompaniment by a personal coach. A personalized coach contacts the patient once a week to answer his questions and support him when he finds it difficult to change his behavior. The patient will have the reins in hand to integrate these changes into his life and set new goals for a healthier lifestyle, one small step at a time. By restoring a structure to the patient’s life, this program will significantly reduce his stress level and will avoid a possible depression. The personal coach also has a preventive part to play: if a measurement is abnormal, he calls the patient to confirm the value, he helps the patient to identify associated symptoms and then he transfers him to his cardiologist if necessary.